Welcome, cosplay enthusiasts! At Cossky Cosplay Store, we value your privacy as much as we value the craftsmanship of our costumes. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at cosskycosplaystore.com.

1. Information We Collect

Personal Information You Provide:

  • 🎯 Identity Data: Name, username, or similar identifier
  • 📧 Contact Data: Email address, shipping address (2840 Massachusetts Avenue, Washington, US 20016), telephone number
  • 💳 Financial Data: Payment card details (processed securely through our payment partners)
  • 📦 Transaction Data: Details about purchases, orders, and shipping preferences
  • 🎭 Profile Data: Your cosplay interests, preferences, and feedback

Automatically Collected Information:

  • 🌐 Technical Data: IP address, browser type and version, time zone setting
  • 📱 Usage Data: Information about how you use our website, products, and services
  • 🍪 Cookie Data: Data from cookies and similar tracking technologies

2. How We Use Your Information

We use your information to help bring your cosplay dreams to life:

  • ✅ Process your orders and deliver costumes worldwide (except some remote areas and parts of Asia)
  • ✅ Manage your account and provide customer support
  • ✅ Send order confirmations and shipping updates
  • ✅ Improve our website and cosplay product offerings
  • ✅ Personalize your shopping experience based on your cosplay interests
  • ✅ Prevent fraud and ensure payment security
  • ✅ Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we put into our cosplay costumes:

  • Service Providers: We share data with trusted partners for:
    • Payment processing (PayPal, credit card companies)
    • Shipping and delivery services
    • Website hosting and maintenance
  • Legal Requirements: We may disclose information when required by law
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: We will share data when you give us explicit permission

4. International Data Transfers

As we serve cosplayers globally (except some areas in Asia and remote regions), your data may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.

5. Data Storage and Security

We protect your data with the same dedication we have for costume accuracy:

  • 🔒 Encryption: All transactions are encrypted using advanced security technology
  • 📊 Limited Access: Only authorized personnel can access your personal data
  • ⏰ Retention: We keep your data only as long as necessary for business purposes
  • 🛡️ Security Measures: Regular security assessments and updates

6. Your Rights and Choices

You have control over your personal data:

  • 👁️ Access: Request copies of your personal data
  • ✏️ Correction: Update or correct inaccurate data
  • 🗑️ Deletion: Request deletion of your personal data
  • ⏸️ Restriction: Request limitation of processing
  • 📤 Portability: Request transfer of your data to another organization
  • ❌ Objection: Object to processing of your personal data
  • 📧 Marketing: Opt-out of marketing communications at any time

7. Cookies and Tracking Technologies

We use cookies to enhance your cosplay shopping experience:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how cosplayers use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Show you relevant cosplay products and offers

You can control cookie settings through your browser. However, disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We will notify you of significant changes and update the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

📧 Email: [email protected]

📮 Address: 2840 Massachusetts Avenue, Washington, US 20016

We typically respond within 24 hours and are always happy to help fellow cosplay enthusiasts!

Thank you for trusting Cossky Cosplay Store with your cosplay journey. We’re committed to protecting your privacy while helping you bring your favorite characters to life! 🎉